Greatest customer service ! Dealt with with Ramiro Castillo (Salesman) and Arshan Alamgir (Sales Manager). Very pleased with their awesome service. They even drove me to the bank to pick up my cashier’s check !!!! Will be back !!!
Talk to Paul,ed,or shiela very helpfu
Family,Had a great and fair experience at Mike Haggerty. Fair price, no hassle, and willing to work with trade in. Thank you to:Arben (the closer)Ramiro (great customer service)Arshan (providing transparency on the numbers)Looking forward to working with you in the future!
Had a great experience at Haggerty VW the staff was friendly and knowledgable and treated me like family. Arben the Finance manager was great he explained all the cost and provided me with choices. This was my first new car in more than 10 years I am so happy with my purchase. Mike the tech guy was great in explaining all the bells and whistles of my new car. Overall a great experience.
I filled out a request for info for a Jetta.....we'd had Jettas in the past, in better financial times and had always loved VWs.. I just received my "fresh start" and was hoping to trade in a Nissan Versa, which was all I could afford when I bought it used. Originally I spoke to Sabrina Haggerty to set up my appointment after work today. I was met by salesman Kevin Lopez who showed me the last 2018 Jetta on the lot, an automatic. He told me they had just gotten their first shipment of 2019 Jettas today. I asked if there were any red ones and he said that there was, and he took me over to see it after first showing me a top of the line 2019 white Jetta with a sunroof and tan leather seating. Once I saw the new, sleeker, 2019, red with black interior, I was smitten, especially when he said it was a 6-speed manual. We took the test drive with him driving at first, then it was my turn. It's been a while since I drove a stick, but the shifting was, as Kevin said, "Like butter." He brought us to his office where I showed him all my paperwork for the car I wanted to trade in, my latest paystub, my info to verify my employment, our car insurance info, and my discharge papers. Then the Sales Manager, Arshan Alamgir, brought me to his office to talk numbers, and I was really scared. He told me he was able to get me a "Hail Mary" and got it done thru VW credit. I just couldn't believe it!!!! Then he brought in the Business Manager, Arben Gashi, to fill out the many forms that had to be signed. Every. Single. Person we worked with at Haggerty VW treated me like gold, and it was better than I ever could have hoped for.....I bought car number 19000...the very first 2019 delivered to Haggerty VW this very day!!! I truly feel like it was "meant to be". We took pictures of my beautiful new 2019 Jetta, which I think will be on their Facebook page.All I can say is "Thank You Haggerty VW!".....I'm getting free car washes and free oil changes for 6 years, and Arshan told me he would always take care of me if I need anything. Haggerty VW rocks!!!
Job well done.
How does it get any better than this?
Complete customer experience was great. Ramiro helped us around the vehicle we liked and everyone else gave us comprehensive answers on all of our questions, making it easy to buy a car on a Saturday in two hours. It was a pleasure doing business there.
I worked with Kevin and Arshan, and they have helped me more than I could even express. Made me feel so comfortable and not pressured whatsoever. Definitely would recommend!
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